Frequently Asked Questions
Is the pillow discreet?
Yes 🤍 The soft linen-blend cover and contoured design give it a premium, bedroom-friendly look, so it blends naturally into your space.
Is CloseComfort™ Right For You?
CloseComfort™ may be a good fit if you:
- Want more comfort and support during intimacy
- Find regular pillows awkward, flat or unstable
- Feel strain through your hips, back or pelvis
- Prefer a discreet product that blends into the bedroom
- Want a supportive shape that stays in place without constant adjusting
How does the CloseComfort™ Pillow help?
The CloseComfort™ Pillow uses a contoured 27° angled lift to help support the hips, pelvis and lower body, making positioning feel more natural, comfortable and less physically demanding. 🤍
Where are you located?
Our head office is located in Brisbane, Australia.
How much does shipping cost?
Shipping is free on all orders within Australia.
How long does shipping take?
Please allow 48-72 hours for your order to be processed. We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia. You will receive a tracking number as soon as it leaves our warehouse 🥳
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 30 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website. Our 30 Day refund policy does not include digital downloads.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.