Frequently Asked Questions
What is the Mummentum mission?
At Mummentum, our mission is to wrap you in the comfort, warmth, and care you deserve as you step into the next beautiful chapter of life. 🌸🌱
We know that navigating the shifts of perimenopause and the years beyond can sometimes leave you feeling a little tired, stretched thin, and disconnected from your own well-being. That’s why we are dedicated to creating gentle, restorative wellness rituals that remove the daily friction and bring those comforting, feel-good vibes back to your day.
Our goal is simple: to help you slow down, nurture your body, and reclaim your vibrant self. We treat our community like family, because you’ve spent a lifetime caring for everyone else, and now, it’s truly your turn to be taken care of. ❤️✨
Is Mummentum an Australian business?
Yes - 100% Aussie Owned & Operated.
Where are you located?
Our head office is located in Brisbane, Queensland.
How much does shipping cost?
Shipping is free on all orders within Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
What is your refund policy?
We offer a 30 day money back guarantee (excludes digital downloads). If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website. We do not offer refunds on digital downloads.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link, or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page (at the top), or by emailing us.
Our operating times are Monday to Friday, 8AM - 4PM AEST. We aim to respond within 24-48 hours during weekdays.
Our Mission
Mummentum is dedicated to women’s wellness, providing innovative solutions to simplify your day-to-day.
We empower women to reclaim their vitality and comfort through every stage of life. Proudly Aussie-owned, we’re here to help you find your momentum.
